At caca88, your privacy is more than a legal obligation — it is a genuine commitment. This document clearly explains how we collect, use, store, and protect the personal information of every member who uses our platform.
Our Protection Commitment
Why Your Privacy Is Safe
We invest in best-in-class security infrastructure because we believe every player deserves to play in a safe and trusted environment.
All data transmitted between your device and caca88 servers is protected by 256-bit SSL encryption — the same industry standard used by leading banking institutions in Malaysia.
Your personal and financial information is stored on servers protected by multi-layered firewalls, intrusion detection systems, and regular backups to ensure the integrity of your data at all times.
Access to members' personal data is restricted to staff who genuinely require it for operational purposes. All access is logged and automatically monitored by our internal security systems.
Caca88 has never and will never sell, lease, or disclose your personal information to third parties for commercial marketing purposes without your explicit and informed consent.
The caca88 security team monitors our systems 24 hours a day. In the event of any security incident, we will notify affected members within 72 hours in line with industry best practices.
The caca88 Privacy Policy is fully designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a user are always protected under local law.
Welcome to the caca88 Privacy Policy page. This document outlines our commitment to protecting your personal information as a user of the caca88 online entertainment platform, accessible through our official website at caca88.win and our mobile app available for download.
Caca88 is managed and operated by a registered and licensed entity, and we regard every member's privacy as our highest priority in every business decision we make. This Privacy Policy applies to all individuals who browse, register, or use any services offered by caca88, regardless of whether you are in Malaysia or overseas when accessing our platform.
This Privacy Policy should be read together with the caca88 Terms and Conditions and our Responsible Gaming Policy. By continuing to use the platform, you confirm that you have read and fully understand the contents of this policy.
Caca88 collects your personal information through several means — directly from you during registration, automatically while you use the platform, and in some cases, from legitimate third parties. The types of information we may collect are as follows:
| Data Category | Examples of Information | Collection Method |
|---|---|---|
| Personal Identity | Full name, MyKad number, date of birth, gender | Account registration & KYC process |
| Contact Information | Email address, phone number, residential address | Account registration & user profile |
| Financial Data | Bank account number, bank name, transaction history | Deposit & withdrawal processing |
| Technical Data | IP address, browser type, operating system, device | Automatically during platform use |
| Activity Data | Game history, game preferences, session duration | Automatically during gameplay |
| Communication Data | Support chat logs, emails, complaints | Interactions with the support team |
We only collect information that is strictly necessary for the stated purposes. caca88 does not collect sensitive information such as biometric data, medical records, or information relating to religious beliefs unless specifically required by law.
Every piece of information we collect is used for clear, legitimate purposes directly related to the operation of the caca88 platform. We do not use your data for unrelated purposes without your prior consent.
The purposes for which your personal data is used are as follows:
Caca88 understands that your trust is our most valuable asset. We will not sell or rent your personal information to any third party for marketing or commercial purposes. However, there are limited situations where we need to share your data with certain parties to ensure the platform operates smoothly:
All third parties we work with are required to comply with strict data security policies and may only use shared information for the specified purposes. caca88 takes responsibility for ensuring all third-party partners meet data protection standards equivalent to our own.
Caca88 continuously invests in the latest security infrastructure to ensure your personal data remains protected at all times. The technical and organisational measures we employ include:
Caca88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device by your web browser when you visit our website.
The following are the types of cookies we use:
| Cookie Type | Purpose | Status |
|---|---|---|
| Session Cookies | Maintaining your login status and game session while browsing the platform. | |
| Preference Cookies | Saving your language preference, display theme, and personal settings. | |
| Security Cookies | Detecting unusual login activity and preventing unauthorised access. | |
| Analytics Cookies | Collecting anonymised data on usage patterns for platform improvements. | |
| Performance Cookies | Helping us understand which pages are most popular and optimising load times. |
You can manage or delete cookies through your web browser settings at any time. Please note that disabling essential cookies may affect core functions of the caca88 platform, including your ability to stay logged in to your account.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal information we hold. caca88 fully respects and facilitates the exercise of these rights:
Right of Access
You have the right to request a copy of the personal information we hold about you. Such requests will be processed within 21 working days.
Right to Rectification
If any information we hold is inaccurate or outdated, you have the right to request an immediate correction through your account profile page or our support team.
Right to Withdraw Consent
You may withdraw consent to certain data processing, particularly for marketing purposes, at any time without affecting the platform's core services.
Right to Restrict Processing
In certain circumstances, you have the right to object to or restrict how we process your personal data, subject to the legal obligations binding on caca88.
Right to Erasure
You may request deletion of your personal data upon account closure, subject to the minimum legal requirements for retaining financial records.
Right to Complain
If you believe your privacy rights have been violated, you have the right to file a complaint with the Personal Data Protection Commissioner of Malaysia.
To exercise any of the above rights, please contact the caca88 customer support team via live chat or our support email. All requests will be taken seriously and responded to within the specified timeframe.
Caca88 retains your personal information for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law. The general principles we follow are:
When your personal data is no longer required and there is no legal obligation to retain it, caca88 will delete or destroy that data securely and irreversibly.
The caca88 platform may contain links or integrations with third-party services such as game providers, payment gateways, and digital wallet applications. Whenever you leave the caca88 platform and access these third-party platforms, the respective third party's Privacy Policy — and not caca88's Privacy Policy — will apply.
Caca88 is not responsible for the privacy practices or content of any third-party platform or service. We encourage you to read and understand the Privacy Policy of each third-party platform you use in connection with transactions or activities on caca88.
Caca88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or technological developments that affect how we handle data.
When we make significant changes to this Privacy Policy, we will:
Continued use of the caca88 platform after the effective date of any amendment is deemed as your acceptance of the updated Privacy Policy. If you disagree with the changes made, you have the right to close your account and request deletion of your data in accordance with the procedure set out in Section 7 above.
If you have any questions, concerns, or wish to exercise your privacy rights as outlined in this Privacy Policy, our team is ready to assist you. There are several ways to reach us:
Available 24 hours a day, 7 days a week. The fastest way to get immediate assistance with your privacy and account inquiries.
Send your privacy enquiries to [email protected]. We will respond within 48 working hours.
When contacting us regarding a privacy request, please include your registered username and a clear description of your request to help us process it promptly. Your identity will be verified before any action is taken on your personal data.
Join caca88 Today
Now that you understand how caca88 protects your privacy, register a free account today and enjoy over 1,000 live casino games, slots, and fish shooting games in a safe and trusted environment.